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Quick Search Bar: Allow keywords related to their issue, directing them to relevant FAQs, tutorials, or contact options.
Getting Started with HealthNexus - Guides users through the initial setup of their pillbox.
Using the Mobile App - Overview of app functions like scheduling reminders, tracking doses, and adjusting settings.
Caregiver Access and Notifications - Instructions for enabling caregiver access, sharing adherence data, and managing notifications.
Looking for quick answers? Here are the topics our users frequently ask about. From setting up your HealthNexus smart pillbox to customizing reminders and managing caregiver access, these resources are designed to help you get the most out of your HealthNexus experience. Click on the topic below to find step-by-step guides, troubleshooting tips, and answers to common questions.
Here you’ll find answers to common questions about HealthNexus and how to get the most out of your smart pillbox.
Start by opening the HealthNexus app and following the setup guide. Fill each compartment according to your prescription schedule, then save your settings to start receiving reminders.
In the app’s ‘Reminders’ section, select the medication, then edit the times or days. You can add or remove reminders as needed to fit your routine.
Go to the ‘Caregiver Access’ section in the app, add your caregiver’s contact information, and adjust their permissions to give them access to your adherence data.
If you miss a dose, log it in the app to keep an accurate record. Missed doses will also notify your caregiver if that setting is enabled.